Privacy Policy & SMS Terms
Section 1:
SMS / Text Messaging Communications
By providing your phone number to iQ Business Solutions, Inc (“we,” “us,” “our”), you consent to receive text messages (SMS/MMS) from us at that number regarding customer support and service requests.
Message frequency and cost Message frequency may vary. Message and data rates may apply.
How we use your information Information you provide through SMS opt-in, including your mobile phone number, is used solely for the purpose of sending you the text messages described above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opting out You may opt out of receiving text messages at any time by replying STOP to any message. After you send “STOP,” we will send you a message confirming that you have been unsubscribed, and you will no longer receive text messages from us. If you’d like to resume receiving messages, you can text START or opt in again through [describe your opt-in method].
Getting help For help at any time, reply HELP to any message, or contact us at support@iqbusiness.com or 318-841-3434.
Supported carriers Carriers are not liable for delayed or undelivered messages.
Section 2: SMS Terms & Conditions
Terms of Service — SMS/Text Messaging Program
Program description iQ Business Solutions, Inc. offers an SMS program that allows customer to receive text messages related to service and support requests.
Eligibility By opting in, you confirm you are the account holder for the mobile number provided or have the account holder’s permission.
How to opt in You may opt in to receive text messages by texting JOIN to 318-841-3434.
Types of messages you may receive
- Response to confirm receipt of support request.
- Updates on arrival times of technicians for support requests.
- Information to answer questions or resolve issues in support requests.
Message frequency Message frequency may vary based on your interactions with us.
Cost Message and data rates may apply. Contact your carrier for details on your specific plan.
Opt-out instructions Text STOP at any time to cancel. After texting STOP, you will receive one final message confirming your opt-out, and no further messages will be sent unless you opt back in.
Help Text HELP for assistance, or contact us at [support email/phone].
Supported carriers This service is available on most major U.S. wireless carriers. Carriers are not responsible for delayed or undelivered messages.
Privacy See our Privacy Policy for details on how your information is collected, used, and protected. Your consent and mobile information will not be shared with third parties for marketing purposes.